The Ulanzi Membership program is a way to express and show our customers gratitude for their loyalty. By registering for the Ulanzi Membership program, our customers can enjoy exclusive member prices and collect U-credits on Ulanzi.de (including not limited to other third-party providers or retail platforms such as Amazon, Ebay, Walmart).

Entry to the Ulanzi Membership program grants access to exclusive membership prices with a 5% discount on every order. In addition, every order deserve U-credits that can be redeemed for various vouchers and products. Recommended from friends to join the Ulanzi membership program also brings rewards. Exclusive member activities are regularly organized for Ulanzi members.

Anyone who has reached the age of 13 in the EU or 14 years in the United States (or the age required by local law) can join the program.

If you already have an account at Ulanzi.de, you are already registered. Simply register with your account. If you don't have an account yet, register for an Ulanzi membership account to enjoy the advantages and earn rewards.

No, the reward program is to be accompanied free of charge.

1. The updated membership program offers an additional exclusive 5% discount for members. After joining, members can enjoy a 5% discount for each order. 2. The updated membership program no longer has different membership levels; All members are now united as Ulanzi members. 3. The process of collecting and redeeming U-credits remains the same as in the previous membership program.

If you have already joined the membership program beforehand, you already have an account at Ulanzi.com. Simply register with your account. Your credit on U-credits remains unchanged and you can enjoy the exclusive shopping discount of 5%.

The updated membership program no longer differs according to various membership levels. All users who join are united as members and enjoy a shopping discount of 5%.

Yes, you can enjoy a 5% discount with every order. However, the 5% discount, with the exception of the shopping advisor for new subscribers, cannot be combined with other vouchers. If several vouchers are used, the system automatically selects the cheapest discount.

The 5% discount for members when shopping can be combined with vouchers that have been obtained from the first registration and can be combined with direct discounts. However, it cannot be combined with vouchers that have been redeemed with points, vouchers that were obtained by reviews, or other discounts that are not direct discounts and were not received by the first registration.

You can earn U-credits in the following way: Account registration (one -off reward) Complete the profile (one -off reward for the initial completion with name, telephone number and date of birth) Buying qualifying products and leaving an evaluation Follow us on Facebook and Instagram

No, U-credits that were earned by the loyalty program have no monetary value and cannot be transferred to others.

No, U-credits earned on various accounts can not be combined or aggregated for any reason.

After you have registered in your account, click the "Redeem now" button to get to our redemption page. Select vouchers or products and click on "Redeem".

For every friend you invite you to join the membership program, both the invite and the invited will receive the following reward: shopping discount of 12%. In the future, the rewards for inviting friends will be updated and a bonus of 10% of the purchase amount will be returned. Stay up to date for further updates.

Please send an email to service@ulanzi.com for customer service support.